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Zaxby’s v. Chick-fil-A: Who Will Wear the Chicken Crown?

Logan Wallace, Staff Writer

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The debate continues on who is the superior chicken restaurant with individuals fighting for either side. Both enterprises have continued with their specific and unique chicken-based menus. They both bring a lot to the table, Chick-fil-A with their classic chicken sandwich, and Zaxby’s with their chicken tenders and wings. Let us begin to look into what makes each place unique.

Sauce. Zaxby’s has their Zax sauce, one of my favorite and superior sauces when it comes to French fries.  Zak sauce is zesty, creamy, and makes my heart happy. Unfortunately,  Zaxby’s has a company rule of 25 cents for every requested extra sauce. Chick-fil-A provides a wider array of sauces like my favorite Polynesian. When it comes to sauces Chick-Fil-A is not stingy; they’ll give those out without thinking twice about what they’re doing.  Both restaurants have quality sauces, though Chick-Fil-A has more options and does not charge for additional sauces.. The winner in this category is Chick-fil-A.

Consistency. Both fast food chains provide quality food though sometimes Zaxby’s misses the mark. My go to meal at Zaxby’s is a Big Zax Snack. At times my meal is perfect. My fries are well seasoned and the chicken is perfectly cooked. Though, other times the fries’ seasoning is scarce and the chicken is dry. The only consistency is the Zax sauce and their sweet tea. On the other hand Chick-fil-a  is a consistent meal. I can always count on my grilled nuggets and fries to be just the same as the last time I had them. Winner, Chick-Fil-A.

Customer Service. What sets Chick-fil-A apart from any other fast food chain is the people who work there. Every employee is smiling and eager to help. The southern hospitality is a continuous staple, no matter what location. Zaxby’s service is average. They are trained to work, but not trained to go out of their way as seen at Chick-fil-A.

Cleanliness. When you go into a restaurant, you expect the tables and floors to be clean. Though in my personal experience at Zaxby’s, I’ve had to clean my own table many times.  Zaxby’s employees seem to only stay behind the cash registers and in the kitchen. On the other hand there are always Chick-fil-A employees on the floor, not only cleaning the tables, chairs, and floors but also asking if they can take your trash.  Winner, Chick-Fil-A.

Menu. They both have chicken sandwiches, chicken tenders and fries. Unlike Zaxby’s, Chick-fil-A provides breakfast food and soups; however, Zaxby’s has a menu unique from other fast food chains. They have appetizer options such as ‘fried white cheddar bites” and “tater chips.” Zaxby’s also has traditional and boneless wings in case you get tired of normal chicken. Overall, Zaxby’s provides more options. Winner, Zaxby’s.

 

I love both restaurants, but Chick-fil-A pulls ahead with the overall experience. 

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Zaxby’s v. Chick-fil-A: Who Will Wear the Chicken Crown?